Frequently asked questions
Here you can find a list of the most frequently asked questions regarding IM illuminated chevrons. Whilst Inspace Media keeps aims to keep the list up to date, if you have any further enquiries about any of our products or services, you can contact us direct on 0800 002 9147 or simply use the form below and we will respond within one working day.
Fitting and removal
Can you remove the panels once fitted?
We use a self adhesive that is removable with the correct solutions – please see our Fitting Guide that provides fitting instructions and tips for panel removal.
How do you fit them?
Please see our Fitting Guide, use Avian Mobile or one of the recommended fitters from our approved suppliers list.
How long should installation take?
Fitting varies from model to model but please allow up to 4 hours for your fitting.
I want to fit it myself are there instructions?
Kits come with full instructions on how to fit. We also have further information and tips in our Fitting Guide. However we highly recommend the process undertaken by one of our approved fitters. Also see our warranty terms and conditions.
Will the panels leave residue and cause damage?
If professionally fitted or removed there should not be damage in the fitting or removal of panels.
For more information, visit our online Fitting Guide.
Does the product come with a warranty?
All kits come with a 12 month warranty. This is only valid when fitted by an approved fitter from our supplier list. Please see our full warranty terms and conditions.
How long does delivery take?
3-5 days but we also offer an express service for next day delivery.
For more details about delivery visit our Services page
I want to sell your product to my customers?
That great news please contact [email protected] for more information or visit our reseller page.
What is included in my kit?
Our kits come with all the components required to complete the fitting. A list is provided within each product description.
Are they easily damaged?
Our kits have been designed and tested to ensure maximum duraility and have an IP69 waterproof rating.
You can see an example of a durability test along with other footage of IM illuminated chevrons in action over at our YouTube channel.
How do they work?
Developed over three years our patented technology and components ensure efficiency of installation and meet all lighting and Chapter 8 regulations as well as carries all the necessary EMC, FMC and CE certifications. IM illuminated chevrons also have an IP69 waterproof rating and possess a minimum illumination life of 20,000 hours before any light depreciation.
How long will they last?
Our products have been tested and will still run after 20,000 hours of constant operation. This equates to more than 2 years for an IM illuminated chevron kit to be permanently flashing.
Standards and Compliance
4078 ISO 9001:2015